Your solicitors should be practising law,
not managing admin and chasing clients
Client intake, ID verification, document requests and case update communications — your fee earners are spending billable hours on work that should never reach their desk. We automate the admin so your team focuses on the law.
Book Your Free Admin Audit →The admin that's eating your billable hours
🆔 Client onboarding and ID checks
AML checks, ID verification, client care letters, terms of engagement — all coordinated manually before a matter can even open. A process that should be instant drags on for days, frustrating clients before the work has started.
📁 Document collection and chasing
Fee earners emailing and calling clients for title documents, signed forms and evidence — repeatedly. Every chase takes time away from billable work and creates the impression of disorganisation to a client who's already stressed.
📬 Case update communications
Clients calling and emailing for progress updates on their matter. Each call interrupts a fee earner's day. Without proactive, automated updates, clients feel ignored — and your reviews suffer for it.
Before OwnYourTimeBack vs. After
❌ Before
- Fee earners managing ID checks and onboarding manually
- Documents chased by phone and email, one client at a time
- Clients calling in daily for matter updates
- New enquiries waiting days for an initial response
- Admin staff overwhelmed during busy periods
✅ After
- Client onboarding triggered automatically on instruction
- Document requests sent and chased without fee earner involvement
- Proactive case updates sent to clients at each milestone
- Every new enquiry acknowledged instantly with next steps
- Admin workload handled in the background — team stays focused
Law firms recover 8–12 billable hours per fee earner every week
Hours currently lost to admin, chasing and client management — given back to the work that actually generates revenue for your firm.
Book Your Free Audit — It's 30 Minutes →