We work best when we
know your world
OwnYourTimeBack specialises in a small number of industries. That means when we start, we already understand your workflows, your software, and where your team's time is being lost. No learning curve. Just results.
Book Your Free Admin Audit →Stop losing viewings, landlords and leads
to admin chaos
Your team should be out building relationships and closing deals. Not drowning in paperwork, chasing references and manually booking viewings. We automate the admin so your agency runs itself in the background.
Chasing tenants, landlords and solicitors for documents manually. Each one a separate email chain, each one a potential delay. You're spending hours on admin that should take minutes.
Manually matching buyer or tenant availability with vendor or landlord windows. Back-and-forth phone calls, double bookings, last-minute cancellations. It's burning your team's time every single day.
A new enquiry comes in at 6pm on a Friday. By Monday it's gone cold. Without automated follow-up, you're losing listings and lets to agencies that respond faster, even if your service is better.
- Manual reference chasing taking 2 days per tenancy
- Leads going cold with no automated follow-up
- Viewings double-booked due to back-and-forth scheduling
- Staff spending 3 hours a day on emails that should take 20 minutes
- References chased automatically via email and SMS
- Every lead followed up within minutes, around the clock
- Viewings self-booked with zero back-and-forth
- Your team focused on listings, relationships and closings
Your consultants should be placing candidates,
not drowning in admin
Every hour your team spends on CV formatting, interview scheduling and chasing feedback is an hour not spent billing. We automate the repetitive back-office work so your consultants can focus on relationships and revenue.
Consultants spending 30 to 60 minutes per candidate reformatting CVs to client templates. Multiply that by your pipeline and you're losing days of billing time every week to a task that could be automated.
Three-way scheduling between candidate, client and consultant. Endless email chains, missed calls, rescheduling. Every delay risks the candidate going elsewhere or the client losing patience.
Post-interview feedback, offer stage chasing, contract follow-ups. All manual, all time-consuming, all prone to being missed when consultants are busy. Missed touchpoints mean lost placements.
- CVs reformatted manually for every client submission
- Consultants spending 2 hours daily on scheduling emails
- Follow-ups missed when the team is stretched
- Placements lost to faster, better-organised competitors
- CVs formatted automatically to each client's spec
- Scheduling handled by automated booking links
- Follow-up sequences running in the background
- Consultants focused on what they're paid to do: placing people
Your clinicians should be treating patients,
not chasing paperwork
Patient intake forms, appointment reminders, insurance queries, follow-up communications. None of this needs a clinician's time. We automate it all so your team can focus on what they trained to do.
New patients completing forms over the phone or on paper, front desk re-entering data, missing information causing delays on the day. A process that should take minutes taking days.
Phone-based booking, manual reminder calls, no automated waiting list. No-shows costing your clinic thousands every month because no system chased the cancelled slot.
Post-appointment instructions, prescription reminders, review requests, recall letters. All done manually, all taking time your clinical team simply doesn't have.
- Patient intake done over the phone or on paper
- No-show rate high with no automated reminders in place
- Follow-up communications missed or significantly delayed
- Reception overwhelmed with inbound booking calls
- Digital intake forms completed by patients before arrival
- Automated reminders cutting no-shows significantly
- Post-appointment and recall sequences running automatically
- Reception free to focus fully on patients in the room
Your brokers should be advising clients,
not chasing documents
Every hour your team spends chasing payslips, updating lenders and manually communicating case progress is an hour not spent placing mortgages. We automate the repetitive back-office work so your brokers can focus on advice, relationships and new business.
Chasing clients for payslips, bank statements, ID documents and utility bills manually. Each case a separate email thread, each missing document a potential delay on the offer timeline. Cases stall because one piece of paper hasn't arrived.
Manually chasing lenders for case progression, then manually relaying those updates to clients. Every case requires multiple touchpoints that take time your team doesn't have. Clients chase you because no proactive system exists.
Mortgage anniversaries, product transfer reminders, protection follow-ups. Without automated sequences, these revenue opportunities fall through the cracks when the team is focused on active cases. Clients remortgage elsewhere because nobody followed up.
- Document requests sent manually, chased manually, tracked in a spreadsheet
- Clients calling for updates because no proactive communication system exists
- Product transfers and renewals missed when the team is stretched
- Brokers spending 2 or more hours daily on admin instead of client conversations
- Document checklists sent automatically, chased on a timed sequence until complete
- Clients receive proactive case progress updates without anyone picking up the phone
- Anniversary and renewal sequences run in the background, flagging opportunities automatically
- Brokers free to focus on advice, relationships and new business
Don't see your sector?
The admin challenges are almost always the same regardless of industry. If your team is spending time on work that could be automated, we can very likely help.
Book your free audit →
Ready to see what's possible?
Book a free 30-minute Admin Audit. We'll map out exactly where your team is losing time and what it would take to get it back.
📅 Book Your Free Admin Audit →